Privacy Policy

Last Updated: September 24, 2025

Overview

Elizabeth City Med Spa (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, https://ecitymedspa.com (the “Site”), and when you use our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect various types of information from and about users of our Site, including:

Personal Information You Provide
- Name, phone number, email address, mailing address, date of birth, and other contact details you provide when requesting appointments or contacting us.
- Health-related information you choose to share with us through forms or consultations (subject to HIPAA if applicable).
Payment Information
- Credit card or billing details if you make a purchase or pay for services online.
Automatically Collected Information
- IP address, browser type, device information, cookies, and usage data when you browse our Site.

How We Use Your Information

We use the information we collect to:

Schedule and confirm appointments.
Provide requested treatments, services, and follow-up care.
Process payments and send receipts.
Communicate with you regarding services, promotions, or updates.
Improve our Site and customer experience.
Comply with legal and regulatory requirements.

Disclosure of Your Information

We do not sell or rent your personal information. We may share information with:

Service providers who perform business functions (e.g., payment processors, scheduling systems, IT support).
Medical staff & practitioners who need information to provide services.
Legal & regulatory authorities if required by law or in response to valid requests (subpoenas, court orders, etc.).

HIPAA & Health Information

If you provide Protected Health Information (PHI), it may be governed by the Health Insurance Portability and Accountability Act (“HIPAA”). We maintain safeguards to protect PHI and comply with applicable healthcare privacy regulations.

Cookies & Tracking

Our Site may use cookies and similar technologies to enhance user experience and track website performance. You may disable cookies through your browser settings, but some features may not function properly.

Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect information from children. If you believe we may have collected information from a child, please contact us to have it removed.

Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Your Rights

Depending on your state or jurisdiction, you may have rights to:

Access or request a copy of your personal information.
Correct inaccuracies in your information.
Request deletion of your information (subject to legal or medical record-keeping requirements).
Opt out of marketing communications at any time.

To exercise these rights, contact us at the details below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of any changes.

If you have questions about this Privacy Policy, please contact us at contact@ecitymedspa.com